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Managed SOC

24/7 Threat Detection.
Human-Led Response.

A fully managed security operations centre staffed by experienced analysts and threat hunters — continuously monitoring, investigating, and responding to threats across your entire environment.

<15 min
Mean Time to Detect Verified metric
99.97%
Uptime SLA Verified metric
24/7/365
Analyst Coverage
1,200+
Threat Detection Signatures Verified metric
Core Capabilities

What Our SOC Delivers

Our SOC is not a technology platform with humans on standby — it is an analyst-led operation where every alert is triaged by an experienced practitioner who understands your environment, your risk profile, and your business context.

Multi-Vector Threat Detection

Our detection engineering team maintains a continuously updated library of detection logic mapped to MITRE ATT&CK techniques. Rules are tuned to your environment to minimise false positives without reducing coverage.

  • SIEM-based correlation across log sources including network, endpoint, identity, and cloud
  • User and entity behaviour analytics (UEBA) for insider threat and account compromise detection
  • Network detection and response (NDR) for lateral movement and C2 identification
  • Cloud-native detections for AWS CloudTrail, Azure Activity Logs, GCP Audit Logs
  • Identity-centric detections covering credential abuse, privilege escalation, and impossible travel
  • Custom detection development for your specific threat model and technology stack

Detection Sources We Ingest

Endpoint Telemetry
Process execution, file system events, registry modifications, network connections from EDR platforms
Network Flow Data
NetFlow, PCAP analysis, DNS query logs, proxy logs, firewall and IDS/IPS events
Identity & Access Logs
Active Directory, Azure AD / Entra ID, Okta, VPN authentication, privileged access management
Cloud Platform Events
AWS CloudTrail, Azure Monitor, GCP Audit Logs, SaaS application audit logs

Structured Incident Investigation

Every alert that crosses our threshold is investigated by a Tier 2 or Tier 3 analyst — not auto-closed or acknowledged without human review. We follow a documented investigation playbook aligned to NIST SP 800-61 and enriched with proprietary threat intelligence.

  • Structured triage with documented investigation notes for every alert
  • Timeline reconstruction and attack chain mapping to MITRE ATT&CK
  • IOC enrichment via commercial and open-source threat intelligence feeds
  • Blast radius analysis to determine lateral movement and data exposure scope
  • Malware triage and dynamic analysis in isolated sandboxed environments
  • Full investigation timeline available to your team via the client portal

Investigation Workflow

Alert Triage

Initial classification and severity assignment within defined SLA windows

Contextual Enrichment

IOC lookups, asset criticality overlay, user context, and prior incident correlation

Attack Chain Mapping

Techniques mapped to MITRE ATT&CK and impact assessed against business context

Escalation or Closure

Confirmed incidents escalated; false positives documented for detection tuning

Decisive Incident Response

When a confirmed incident is declared, our response team acts immediately. We operate pre-approved response playbooks that allow us to take containment actions — isolation, account disablement, firewall rule changes — without waiting for approval on every step, reducing dwell time significantly.

  • Pre-approved containment playbooks for common attack scenarios
  • Endpoint isolation via EDR integration within minutes of confirmation
  • Account suspension and credential reset coordination with your IT team
  • Network-level blocking via integrated firewall and proxy management
  • Real-time communication to your designated incident commander throughout
  • Post-incident report with root cause analysis and lessons learned within 5 business days

Response SLA Targets System Verified

Critical Severity
Initial notification within 15 minutes. Containment actions initiated within 30 minutes of confirmation.
High Severity
Initial notification within 30 minutes. Containment plan communicated within 1 hour.
Medium Severity
Notification within 2 hours. Investigation and recommended actions within 4 hours.
Low / Informational
Documented in daily digest and available in real-time via client portal.

Proactive Threat Hunting

Reactive detection only finds what you know to look for. Our threat hunting team conducts hypothesis-driven investigations to uncover adversaries who have evaded your existing controls — including long-dwell, low-and-slow campaigns that signature-based detection cannot surface.

  • Scheduled monthly hunting operations included in all Advanced and Elite tiers
  • Hypothesis-driven hunts based on current threat intelligence and sector-specific TTPs
  • MITRE ATT&CK coverage mapping to identify gaps in your detection posture
  • Living-off-the-land (LoTL) technique hunting across endpoint telemetry
  • Detection rules created from every successful hunt to automate future coverage
  • Hunting report delivered after each operation with findings and improvements made

Recent Hunt Categories [Illustrative]

Credential Theft Indicators
LSASS access patterns, Kerberoasting activity, pass-the-hash and pass-the-ticket artefacts
Persistence Mechanisms
Scheduled task anomalies, WMI subscriptions, registry run key manipulation, boot sector modifications
Command & Control
Beaconing pattern analysis, DNS tunnelling indicators, anomalous TLS certificate usage
Data Staging & Exfiltration
Large archive creation, unusual cloud egress, off-hours data movement to external destinations
Technology Stack

The Technology Powering Our SOC

We operate an enterprise-grade technology stack across detection, response, and intelligence. Integration with your existing platforms is handled during onboarding — we work with your tools, not against them.

SIEM

Security Information and Event Management provides centralised log aggregation, correlation, and alerting. Our analysts operate across multiple SIEM platforms and maintain a library of purpose-built detection rules updated against emerging threats.

Splunk Microsoft Sentinel Elastic

EDR / XDR

Endpoint detection and response provides process-level visibility across your entire device fleet. Extended detection and response correlates endpoint telemetry with network and identity signals for cross-domain attack chain reconstruction.

CrowdStrike SentinelOne Defender XDR

SOAR

Security orchestration, automation, and response reduces analyst toil and compresses response times by automating enrichment, containment, and notification workflows. Custom playbooks are developed for each client's environment.

Palo Alto XSOAR Splunk SOAR Custom

Threat Intelligence Platform

Proprietary and commercial threat intelligence is ingested, normalised, and applied to detection logic and investigation workflows in real time. Intelligence is contextualised to your sector and technology stack for operational relevance.

Commercial Feeds ISAC Integration Dark Web Monitoring

Deception Technology

Honeypots, honeytokens, and decoy assets deployed across your environment to detect adversaries who have achieved initial access. Any interaction with deception assets triggers an immediate high-confidence alert with zero false positive rate.

Honeypots Honeytokens Decoy Credentials

Client Portal & Reporting

A dedicated client portal provides real-time visibility into your security posture, open incidents, detection coverage metrics, and trending analysis. Executive dashboards and technical reports are available on-demand and delivered on schedule.

Real-Time Dashboard Scheduled Reports Audit Trail
Service Tiers

Choose the Right Coverage Level

Three service tiers to align with the complexity of your environment and the maturity of your existing security programme. All tiers include dedicated analyst coverage and a named technical account manager.

Foundation

Core SOC coverage for organisations transitioning from in-house monitoring or seeking a baseline managed detection capability. Suitable for mid-market organisations with standardised environments.

  • 24/7 SIEM monitoring and alert triage
  • Endpoint detection and response integration
  • Monthly detection tuning review
  • Incident notification and escalation
  • Monthly executive report
  • Up to Verified log sources
Pricing
Contact for pricing
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Most Popular

Advanced

Enhanced coverage with proactive threat hunting and cloud-native detection. Designed for organisations in regulated industries or with distributed, cloud-first infrastructure.

  • Everything in Foundation
  • Cloud-native monitoring (AWS / Azure / GCP)
  • Monthly proactive threat hunting operation
  • Threat intelligence integration and briefings
  • SOAR-automated containment playbooks
  • Quarterly purple team exercise
  • Dedicated Tier 3 analyst on rotation
Pricing
Contact for pricing
Enquire Now

Elite

Full-spectrum SOC capability for enterprise and critical national infrastructure organisations requiring the highest level of coverage, custom engineering, and embedded analyst resource.

  • Everything in Advanced
  • Dedicated named analyst team
  • Custom detection engineering sprints
  • Deception technology deployment
  • Weekly threat intelligence briefings
  • Embedded IR retainer with 4-hour SLA
  • Annual TIBER / CBEST aligned exercise
Pricing
Contact for pricing
Enquire Now
Onboarding & Operations

From Contract to Live Coverage

Our structured onboarding process gets you to active monitoring as quickly as possible without compromising the quality of integration or detection tuning. Most clients reach full operational status within Verified weeks.

Environment Discovery

A dedicated onboarding engineer conducts a structured discovery session to catalogue your log sources, asset inventory, existing security tooling, network architecture, and key data flows. This forms the foundation for your detection strategy.

Log Source Integration

We connect your SIEM, EDR, cloud platforms, identity providers, network devices, and application sources. Integration is handled by our engineering team with minimal overhead on your internal IT resource.

Detection Baselining & Tuning

A baselining period captures normal behaviour patterns across your environment. Detection rules are calibrated against your specific context to minimise false positives before live monitoring begins. Alert thresholds are agreed with your team.

Playbook Development

Response playbooks are built for your environment, covering the most likely attack scenarios, your incident command structure, escalation contacts, communication templates, and containment authorities. All playbooks are signed off by your team before go-live.

Go-Live & Hypercare

Active 24/7 monitoring begins with an intensive 30-day hypercare period during which your named onboarding lead remains available for daily check-ins and rapid tuning adjustments.

Frequently Asked Questions

Common Questions About Our Managed SOC

Our target mean time to detect (MTTD) is under 15 minutes from the point a malicious action generates telemetry that crosses our detection threshold Verified metric. This varies by attack type — detections based on known IOCs or high-fidelity signatures are typically faster; behavioural detections may take slightly longer as correlation windows accumulate evidence. During onboarding, we review your specific environment and agree on realistic MTTD targets by severity tier.

No. We are designed to operate within your existing technology stack. Our team integrates with the SIEM and EDR platforms you already use and can deploy detection logic directly into your environment. If you do not have an existing SIEM or EDR, we can provision and manage one as part of the onboarding process — but we will never require you to adopt a specific platform simply because it is more convenient for us.

Your designated incident commander receives an immediate notification via your preferred channel (phone, email, Slack, Teams, or PagerDuty integration). We operate in a co-responder model during incidents — your team retains authority over business decisions while our analysts handle the technical investigation and containment. We provide a live incident timeline, recommended actions with risk context, and continuous updates until the incident is resolved. All activity is documented in your client portal.

Every alert is reviewed by an analyst before any notification is sent to your team. We do not forward raw SIEM alerts. False positives are documented and fed back into our detection tuning process — every misfire results in a rule refinement to prevent recurrence. We maintain false positive rate metrics for each client environment and review them monthly. Your team only hears from us when there is a confirmed or high-confidence finding that requires your attention.

Your telemetry and log data is processed within data centres that comply with your sovereignty requirements — we offer UK, EU, and US data residency options. Data retention periods are configurable and outlined in your service agreement. All analyst access to your environment data is logged and auditable. We never use client data for any purpose other than delivering your SOC service and do not aggregate or cross-reference data between clients. Full data handling details are available in our Data Processing Agreement.

Get Started

See Our SOC in Action

Request a live demonstration of our SOC platform. We will walk through the analyst workflow, client portal, and detection coverage against a scenario relevant to your industry.