Managed SOC

Scope

Our managed SOC service provides continuous monitoring across your entire digital estate, including:

• Endpoints (Windows, macOS, Linux, Mobile)
• Network Devices (Firewalls, Routers, Switches)
• Cloud Infrastructure (AWS, Azure, GCP, SaaS)
• Identity Providers (Active Directory, Okta, Azure AD)

Methodology & Tiers

We utilize a hybrid detection approach combining machine learning with human expertise, available in three service tiers:

• L1 (Triage Analyst): 24/7 monitoring, initial alert validation, and false positive reduction.
• L2 (Incident Responder): Deep-dive investigation, root cause analysis, and guided remediation.
• L3 (Threat Hunter): Proactive threat hunting, advanced adversary emulation, and strategic security advisory.

Core Capabilities:

• Log Normalization: Parsing diverse log sources into a unified Common Information Model (CIM) for correlation.
• Behavioral Analytics: Establishing baselines for user and entity behavior to detect anomalies (UEBA).
• Threat Intelligence Enrichment: Automatically checking IoCs against global threat feeds.
• Human Validation: Every high-severity alert is manually investigated by a Tier 2+ analyst to filter false positives before notification.

Tools & Techniques

We leverage enterprise-grade SIEM/SOAR platforms and detection frameworks:

• Detection logic aligned with MITRE ATT&CK Framework.
• Automated response playbooks for common threats (e.g., blocking malicious IPs, isolating infected hosts).
• Deception technology (Honeytokens) to detect lateral movement.

Deliverables & Reporting

You receive actionable insights, not just raw data:

• Real-time Alerts: Notification via Email, Slack/Teams, or Phone for Critical incidents.
• Incident Reports: Detailed analysis of confirmed security incidents, including root cause and remediation.
• Monthly Posture Review: Executive summary of threats blocked, trends, and strategic recommendations.